Inquiry Details


Submission Information
Tracking #: 1157
Date Submitted: 02/22/2009
Status: Resolved (IP Change)
Inquiry Resolution

IP Explanation The Audatex database includes the labor for seam sealing where required per the OEM manufacturer service procedures and this labor is allotted in the body repair allowance not the refinish allowance. The cost of body materials are not addressed within the Audatex database. The Audatex refinish allowance for a repaired Quarter panel is for the exterior surface only. This does not include any edges of jambs. When the .Quarter panel is replaced the edges/jambs are included in the refinish allowance and will be displayed as EDGE in the refinish breakout. The inner quarter panel and floor are not considered when the Quarter panel is repaired or replaced. The Final Sand, Polish, and Buff operation is recognized by Audatex as a process that may or may not be required and is defined as wet sanding the entire panel by compound buffing and mechanical or hand polishing. the Audatex formula is 30% of the Audatex single stage refinish labor (not including final wash). Nib sanding/De-nib is defined as the removal of isolated dirt and dust particles and polishing the affected area and the Audatex final sand, polish and buff formula does not apply to this operation. These operations would need to be estimated on sight to determine if they are needed for each individual repair situation.  

Vehicle Information
Year: 2006
Make: MERCEDES
Model: CLS500
Body: Sedan
Inquiry Description

Inquiry Type: Procedure Page Issue

Description: Refinish operations and Materials

Inquiry Details
Description//THE INSURANCE COMPANY HAS STATED THE FOLLWING COMMENTS AND I WOULD LIKE TO VERIFY IF THEY ARE CORRECT IN THEIR INTERPRETATION: 1. THEY HAVE STATED THAT SEAM SEALER MATERIAL IS INCLUDED IN THE PAINT SUPPLIES. 2. THEY STATED THAT THE REFINISH TIME PROVIDED FOR THE 1/4 PANEL INCLUDES REFINISH TIME FOR BODY PANEL, INNER 1/4, FLOOR, AND LOCK PILLAR AFTER NEW 1/4 SKIN HAS BEEN INSTALLED. 3. THEY STATED THAT COLOR SAND AND BUFF IS THE SAME AS DENIB AND THAT BUFF IS NOT NEEDED
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