Inquiry Details


Submission Information
Tracking #: 1157
Date Submitted: 02/22/2009
Status: Resolved (IP Change)
Inquiry Resolution
Vehicle Information
Year: 2006
Make: MERCEDES
Model: CLS500
Body: Sedan
Inquiry Description

Inquiry Type: Procedure Page Issue

Description: Refinish operations and Materials

Inquiry Details
Description//THE INSURANCE COMPANY HAS STATED THE FOLLWING COMMENTS AND I WOULD LIKE TO VERIFY IF THEY ARE CORRECT IN THEIR INTERPRETATION: 1. THEY HAVE STATED THAT SEAM SEALER MATERIAL IS INCLUDED IN THE PAINT SUPPLIES. 2. THEY STATED THAT THE REFINISH TIME PROVIDED FOR THE 1/4 PANEL INCLUDES REFINISH TIME FOR BODY PANEL, INNER 1/4, FLOOR, AND LOCK PILLAR AFTER NEW 1/4 SKIN HAS BEEN INSTALLED. 3. THEY STATED THAT COLOR SAND AND BUFF IS THE SAME AS DENIB AND THAT BUFF IS NOT NEEDED
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