Inquiry Details


Submission Information
Tracking #: 12587
Date Submitted: 08/23/2018
Status: Resolved (IP Change)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: After review of MOTOR data, we have determined the following: The estimated work time for a “Body Panel” that is “bolted-on” i.e. Hood, Door, Trunk Lid, Lift Gate, Tail Gate etc. Does Not Include caulk/seam sealer. This is due to a variation in supplied Service Parts that require caulk/seam sealer. The OEM caulk/seam sealer may or may not be applied to the Service Part or the OEM caulk/seam sealer only partially applied. MOTOR suggests using an on-the-spot evaluation to determine if duplicating the OEM caulk/seam sealer is required. MOTOR recommends these factors be considered and mutually agreed upon before finalizing any repair cost estimate. 8/27/18 Additional MOTOR FEEDBACK The seam sealer/caulk is not included with R&R Fender. We will add the statement to the Fender group in the GTE to match the Hood, Trunk Lid and Door sections.

Vehicle Information
Year: 2016
Make: Chevrolet
Model: silverado 1500
Body: Pickup
Database Inquiry

Inquiry Type: All Other

Database: CCC

Issue Summary: oem new replacement fender does not come with seam sealer inside wheel house, factory fender has seam sealer along wheel house, is this a included operation?

Individual Procedure Steps:

Actual Time To Complete: .5 hours 30 minutes

Suggested Action: add footnote/ h notes or special notation similar to (doors and hood section of p pages) about seam sealer/ caulking not being included operation.

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Resolution Date