Inquiry Details


Submission Information
Tracking #: 12720
Date Submitted: 09/24/2018
Status: Resolved (No IP Change)
Inquiry Resolution

We have reviewed the current Audatex labor procedures and labor allocation for the SEALANT KIT,QTR GLASS (GN 0435/0436) and GLASS,QUARTER TINTED (GN 0625/0626). In Audatex, when a user adds both aforementioned items to an estimate, the system allocates the labor to the lowest guide number after any applicable overlap is applied. This guide number hierarchy is integrated into Audatex labor development. Estimator judgement times or manual entries will not remove preexisting overlap deductions where labor economies between multiple parts have already been considered. This is the normal function of the Audatex Estimating system. No change warranted at this time.

Vehicle Information
Year: 2018
Make: Toyota
Model: Rav4
Body: Wagon
Database Inquiry

Inquiry Type: All Other

Database: Audatex

Issue Summary: 1/4 Glass Labor time is being allocated to line 14 and 15 "glass sealant" instead of the glass it self. This causes issues since we commonly see the adjuster always zero out the labor for the glass sealant and not realizing this the actual labor for the 1/4 glass.

Individual Procedure Steps: Cut and remove glass, clean up urethane on vehicle and glass. Prime and reapply adhesive for reinstall

Actual Time To Complete: 3 hours minutes

Suggested Action: Apply labor time to the glass and remove from the Sealant. The Glass sealant is not even an OEM Part, so a labor time should not exist on NON OEM Components in the database and no labor should ever be applied to a "consumable" product used to Bond a component of the vehicle.

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hours minutes
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Attachments



Rpt-288D2EAB-2B1E-4B3A-ABEF-D87D60F12347.pdf

Resolution Date