Response from CCC It appears the attempt to allow the difference of labor time between R&R and R&I Grille is not working properly when the R&R Grille is selected with the R&R Bumper, and the bumper includes only the R&I grille per the footnote. This is causing a negative impact that was not identified initially. CCC does not currently have the ability to support the R&I portion of labor time being deducted from the R&R Grille time when selected with the R&R or O/H Bumper. The overlap deduction currently in place will need to be removed, and this concern will be added to the backlog for further review when time permits.
Inquiry Type: Procedure Page Issue
Area of Vehicle: Grille
Issue Summary: After front cover R&I when grille R&I is selected for 0.2hr an overlap deduction of -0.5hr is added. However when R&R grille is selected it adds 0.7hr then the overlap deduction of -0.5hr. Now the grille is incl in O/H, according to the footnote, but when grille R&I is selected it still adds the 0.2hr and the -0.5hr overlap deduction. Does the overlap deduction only apply if the grille is R&R'd?
Suggested Action: Just need clarification