Estimated UM Release Date: 06/10/2019 Proposed Resolution: MOTOR stated: After review of the Lift gate group, the Lift Gate Glass note has been removed from the Headnotes. Please Note: The footnote applied to the Lift Gate Glass states, "LABOR: Time includes wiper arm." Additional DEG NOTES: There was recent changes in the FORD workshop manual allowing reuse of glass for certain makes and models. Please reference the FORD workshop manual for the most accurate information. Do not solely rely on the Information in CCC to be 100% up to date in comparison mto the OEM manuals.
Inquiry Type: Parts
Area of Vehicle: Back Glass
Part Name: Liftgate glass
Part Description: Liftgate glass
OEM Part Number: CJ5Z7842006A
Issue Summary: CCC/Motors header notes say, "Lift Gate Glass is not reusable as outlined in OEM service manual." As such we replaced glass when replacing liftgate. Insurance company has denied payment for glass, saying that Ford has changed their position on this as of Jan 2018.
Suggested Action: Please confirm with manufacturer if part is considered to be one time use or not.